Personal Information Policy

We comply with applicable laws, guidelines, and standards regarding the protection of personal information and manage acquired personal information appropriately.

Personal information is handled within the scope of the stated purposes of use.

We may collect names, telephone numbers, email addresses, inquiry details, and related information when responding to inquiries, stay or restaurant consultations, recruitment applications, media requests, or other communications.

This official website does not complete stay reservations, collect reservation details, or collect payment information. Reservation entry, confirmation, and payment are handled by D-Reserve.

We use personal information to respond to inquiries, communicate regarding stays or restaurant use, confirm service details, conduct recruitment screening, respond to media requests, improve service quality, and comply with laws and regulations.

Telephone and email inquiry details may be used as needed to check response history, prevent misrouting, and improve service operations.

We do not provide personal information to third parties except where permitted by law, with the consent of the individual, or where handling is outsourced within the necessary scope of business operations.

After moving to external services such as D-Reserve, OTAs, social media, or map services, information handling is governed by each external service’s own terms and privacy policy.

We take necessary and appropriate security measures to prevent leakage, loss, damage, or unauthorized access to personal information.

We provide necessary supervision to employees and contractors who handle personal information.

When we receive a request from the individual for disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision, we respond appropriately in accordance with applicable laws after verifying identity.

Please contact us using the contact details listed on this page.

This policy may be revised in response to legal changes, service changes, or operational improvements.

Important changes will be announced on this website.